PRIVACY POLICY (POPIA COMPLIANT)
Last Updated: 2025/05/28
Company Name: Rakhma
Website: www.rakhmabygrace.com
At Rakhma By Grace, we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
- What We Collect
When you browse or shop on our website, we may collect the following:
- Name and Surname
- Email Address
- Delivery/Billing Address
- Contact Number
- Purchase and Order History
- Device Information (e.g. IP address, browser type)
- How We Use Your Information
- To process orders and deliver products
- To send order updates and confirmations
- To improve our website and user experience
- To communicate special offers or promotions (only if you opt-in)
- Consent
By using our website and providing personal information, you consent to the collection and use of this data as described.
- Your Rights (as per POPIA)
You have the right to:
- Access and update your personal data
- Request deletion of your data
- Object to processing for direct marketing
- Lodge a complaint with the Information Regulator of South Africa
- Security Measures
We take all reasonable steps to protect your data from unauthorized access or disclosure using encryption, SSL certificates, and secure payment gateways.
- Third-Party Services
We may share your data with trusted partners (e.g., courier services, payment gateways) strictly for order fulfilment. We never sell your information.
- Cookies
We use cookies to improve your browsing experience. You can disable cookies in your browser settings.
Contact Us Regarding POPIA
Email: privacy@rakhmabygrace.com